Accidents and Emergencies
We work in a remote location with no hospital and as such we are well equipped for all medical emergencies. All our permanent clinical staff have been trained in PRIME – Primary Response In Medical Emergencies. In emergencies we liaise closely with hospital staff, ambulance and helicopter retrieval services. We have considerable experience in minor trauma, fracture management and injury care.
Aclasta is a convenient, once a year, infusion treatment for osteoporosis. It takes about an hour to administer. Please see your doctor to discuss whether this is a good option for you.
IN AN EMERGENCY CALL 111
When the clinic is closed there is a doctor on call at all times. We share the provision of after-hours care with Wanaka Medical Centre. When you call out of clinic hours our telephone diverts to an experienced nurse triage team who will assess your problem, give advice, and call the doctor and/or ambulance if that is required. There is more information about After Hours Services here
Dr Jayne Davies has a Certificate in Aviation Medicine and can do full Class 1 and Class 2 aviation medicals. You can find more detailed information about this service here
Our nurses provide blood testing but the tests must be ordered by a doctor. Bloods are sent to Southern Community Laboratories for analysis. Most tests done by the laboratory are free to New Zealand residents but charges apply for non- New Zealanders and for some specialised tests.
Bone Density Testing
Twice a year we provide screening for bone density through an ultrasound of the heel. This is provides a convenient and relatively inexpensive test which means you do not have to make a trip to Dunedin.
Cardio-Vascular Risk Assessments (CVRA)
Cardio-vascular risk assessments are a tool to calculate your risk of heart disease or stroke based on your height, weight, blood pressure, cholesterol, blood sugars and family history. Knowing your risk enables you to make informed choices if lifestyle changes are required and allows your doctor to offer medication is required. These assessments are free if you meet one of the following criteria:
- 35 – 74 year old Maori or Pacific male.
- 45 – 74 year old Maori or Pacific female.
- 45 – 74 year old New Zealand/European male.
- 55 – 74 year old New Zealand/European female.
There is more information about CVRAs here
Care Plus is a programme funded by WellSouth which promotes a proactive approach to your health care.
It is designed to benefit the health of people with high health needs due to chronic conditions; acute medical or mental health needs; or terminal illness. It provides four subsidised GP visits per year. Ask your doctor or nurse if you think you could be eligible for this subsidy.
Regular smears have been shown to reduce the risk of cervical cancer. Cervical smears are recommended for women between the ages of 20 – 70. These can be done by both nurses and doctors. If you have any symptoms of concern it is better to have your cervical smear done by one of the doctors. More detailed information to help you make an appointment for your smear is available here
We provide FREE consultations in normal working hours for registered children under 13 years of age. This is to enable you to access advice for any health concerns you have about your child.
Well child checks are done by the GP in conjunction with each immunisation or as requested. If you are choosing not to immunise your child you are always welcome to bring them in for regular checks.
Funding for specialist services for children is available from the Upper Clutha Children’s Medical Trust – www.uccmedtrust.co.nz . Please discuss this with your doctor.
We offer a range of contraceptive options including IUCD, contraceptive implants, and vasectomy. Our nurses can prescribe the emergency contraceptive pill at low cost. All registered patients under 25 are eligible for two free sexual health consultations per year with the GP of their choice. For more information see Women’s Health
In addition a free service is available for all Kiwis under 25 years at our Sexual Health Clinic which runs weekly on a Tuesday from 3.30-6pm. More information here
Lynda Davis is our trained diabetes nurse and is available for encouraging advice on diet, blood glucose monitoring and diabetes management. We recommend annual diabetic review checks.
Funded Insulin Initiation is available for patients who
- Are currently enrolled in the Get Checked Programme and Care Plus
- Have Type 2 diabetes
- Are 18 and over
- Have an HbA1c consistently above 8%
- Are taking oral medication
Talk to Lynda or your doctor about this.
Driver Licence Medicals
These medicals require an appointment with the nurse and then the doctor. Please bring along your current licence and any paper work you have been sent. Please tell reception the appointment is for a driver’s licence medical when you make the appointment.
Aspiring Medical Centre is an approved collection venue for workplace drug testing in accordance with NZ standard 4308:2008. We can offer employment, pre-employment or mandatory screening for the presence of drugs or alcohol. More information is available here:
For removal of excessive ear wax, this service is available from our practice nurses.
Our doctors are all able to remove skin moles and lesions or do skin biopsy. These require extra time so please inform reception that that you having a minor surgery procedure when you are making the appointment.
Dr Simon Brebner is an approved GP with Special Interest (GPSI) for the removal of cancerous or pre-cancerous skin lesions. This is a WellSouth funded service which requires a referral from your doctor.
Fine Needle Aspirations
Fine needle aspiration is a type of biopsy procedure. Fine needle aspiration involves using a thin, hollow needle to remove samples of tissue or fluid from an organ of the body or a lump found under the skin. Once the samples of cells have been removed, they are sent to the laboratory for further testing. Dr Mark Edmond has received additional training in this procedure.
Our doctors have considerable experience in management of fractures and other ski field injuries. Our nurses are trained plaster and splint technicians. Our doctors can order xrays and receive images from Otago Radiology who are also located in the Wanaka Lakes Health Centre.
Your GP can refer you to an allergy specialist for assessment and testing. Once a specific desensitization programme is designed we can carry out and monitor the injections at the practice. This service is also available for bee sting desensitization
We can provide screening audiology testing as well as tympanometry for glue ear.
Assessments to assess your cardiovascular risk are available with our practice nurses and include cholesterol, blood glucose and weight.
If you are unlucky enough to have a heart attack we can provide emergency care, an ECG and pre-hospital treatment.
We are an approved member of the Immigration New Zealand On-Shore Physician Panel and offer Immigration Medicals in Wanaka. More information is available here
Every 2 years in September / October Breastscreen Aotearoa brings the mobile mammography bus to Queenstown and Alexandra. This is a free screening service for women 45-70 years. If you have not used the mammography bus service before, you need to register for this by phoning Breastscreen on 0800 270 200. The nearest private mammography is in Dunedin. Find out more or register here
It is part of our role to support people with problems of living, psychological issues and psychiatric diagnoses. We understand your need for privacy in a small town. It is helpful if you book a long appointment to discuss these things. We liaise closely with local therapists and psychiatric services to support people with psychological issues. Some funding is available. More information here
Nurse appointments are available from 8.40-6pm, including lunchtimes, for your convenience. Our nurses have been trained for specialist roles including
- Wound care, dressings and removal of stitches
- Blood tests
- Emergency Contraceptive Pills
- Cervical Smears and STI checks
- Plastering and splinting
- Immunisations – Nurses can offer advice on childhood immunisations as well as travel, tetanus and flu vaccinations.
- Cardiovascular risk assessment-including blood pressure cholesterol & blood sugar checks.
- Healthy Lifestyle – Our nurses are qualified to offer you education and advice about nutrition, exercise and lifestyle choices which support health
- Diabetes- Lynda Davis is trained to give expert education and advice about diabetes
- Pregnancy tests
- Telephone triage and advice
In New Zealand pregnancy care is mainly done by midwives and specialist obstetricians. We are funded to see you free of charge in the first part of your pregnancy. We can arrange testing, discuss options for care and we are very experienced in early pregnancy complications.
Wanaka has excellent midwifery services. Midwives will deliver babies at home, at Charlotte Jean birthing unit in Alexandra and in Dunedin. They are highly skilled in all the demands of rural midwifery practice and are funded to care for you until 6 weeks after the birth.
Our doctors are happy to provide back up during your pregnancy. Normally we will meet you and your baby at about 6 weeks after the birth for a baby check and immunisation if this is your choice. This is an important visit in supporting you and giving us the opportunity to start a relationship with your child. Mothers are encouraged to make an appointment at the same time, to discuss contraception and any concerns they may have.
These can be done for registered patients only. If you are a visitor or we have not prescribed the item before, you will need to see a doctor.
If you are an enrolled patient on regular medication, recommended practice is that we can supply 3 months at a time and need to see you every second time – ie every 6 months. This allows for monitoring of your condition and the appropriateness of treatment.
You can order a repeat prescription by phoning the receptionist or through the Patient Portal by signing up to ConnectMed.
- state exactly the names of medications you want
- allow 48 hours before you collect the prescription
- check your prescription when you collect it.
Sexual Health Clinic
We run a confidential sexual health clinic on Tuesdays 3.30 – 6.00 p.m. This clinic is free to all New Zealanders under 25 years. Some charges apply for overseas visitors. No appointment is necessary. Outside these clinics every enrolled patient under 25 is eligible for two funded sexual health visits, to the GP of their choice, per year. For others normal charges apply. See also Specialised Services
We run clinics offering free skin checks of freckles and moles annually, in November. Watch the “Messenger” for details.
Skin Treatment Clinic
We have Liquid Nitrogen available to treat sunspots and warts every Tuesday from 11am. Please tell the receptionist that this is the reason for your appointment when booking.
We encourage our patients to stop smoking. Our nurses can advise on smoking cessation linked to the national Quit programme. We are able to offer practical strategies as well as subsidized medications and nicotine replacement. Talk to us, or visit http://www.quit.org.nz/ or phone 0800 778 778.
Specialist Doctor Referrals
Our Doctors can refer you to a range of private specialists who visit Wanaka, Queenstown and Alexandra on a regular basis.
Many visiting specialists consult privately from the Wanaka Lakes Health Centre. This includes orthopaedics, obstetrics and gynaecology, ear nose and throat, gastroenterology, general surgery, urology, and cardiology. Occasionally you may need to travel to Dunedin or Christchurch to see the specialist that the doctor recommends.
There are Public specialist outpatient clinics at Dunstan Hospital in Clyde which is supported by a transport service from Wanaka. To find out about “Wheels to Dunstan” phone 4437799. In certain circumstances travel to Dunedin can be subsidised.
Spirometry is a test used to assess how well your lungs work by measuring how much air you inhale, how much you exhale and how quickly you exhale. Spirometry is used to diagnose asthma, chronic obstructive pulmonary disease (COPD) and other conditions that affect breathing. Some of our nurses have received specialised training which enables them to administer this test.
Dr Simon Brebner has a Diploma of Sports Medicine and is an accredited Sports Medicine Provider with the NZ Academy of Sport. While all our doctors can deal with sports injuries, Simon has extra expertise in complex cases. More info here
Knowing your test results is important. We will inform you of routine test results by letter or text, but we will phone with urgent results. Please ring the nurse if you do not receive notification after 2 weeks.
Dr Jayne Davies has postgraduate qualifications in travel medicine and is available to provide complex travel medicine advice including all vaccinations, malaria advice and travel kits. We are an official Yellow Fever Vaccination Centre. More information about these services here
Dr Simon Brebner is able to carry out vasectomies at the clinic and is an accredited provider for Southern Cross. If you are interested in this option there is more information here. Please make a preliminary appointment with him to discuss this whether this is a good choice for you. In some cases people receiving Job Seeker Support, or their partner, may be eligible for a WINZ subsidy for vasectomy. Contact your local WINZ office for more information. Click here for more information.
Weekends and Public Holiday Clinics
We share the weekend work with Wanaka Medical Centre. There is always an urgent clinic at the duty practice from 9am – 12 noon and 3pm – 6pm on Saturday and Sunday and on public holidays. These hours are extended to 9am – 6pm at busy times of the year. No appointment is necessary, but we do recommend calling first as the receptionist can give you advice about the best time to come in and this may shorten your wait time . The on call doctor may be contacted through 443 0725 outside of clinic hours.